August 2, 2008: Lots of Work Today

Yesterday I finished reading “Writing Effective Use Cases” and today I started reading “UML for the IT Business Analyst“.  Gripping stuff. Two new books arrived last night that I have had on order.  Jeffrey Gitomer’s “Little Red Book of Selling: 12.5 Principles of Sales Greatness” and “Customer-Centered Products” by Ivy Hooks and Kristin Farry. My […]